The Rowe Warranty is limited in that it is provided to you, the original purchaser and owner. The Rowe Warranty does not apply to furniture that has been abused or used in a business environment and/or for commercial purposes. The Rowe Warranty only applies to furniture used for normal residential purposes. Our warranty does not cover products sold in “distressed” or “as is” condition, products sold “second hand” or products purchased from a retailer, or any other form of reseller, not authorized by Rowe to sell our products. All warranties cover labor for 1 year only. Floor sample sale items are warranted for 1 year only. All of the Limited Warranties set forth below are subject to these Warranty Limitations.
Motion mechanisms and specific fixtures are under warranty to be free from manufacturing defects for five (5) years (this includes, but may not be limited to, swivel/rocker bases and sleep sofa mechanisms).
Standard Rowe Sleep Sofa Innerspring and Cloud Contour Mattresses are under warranty to be free from manufacturing defects and against the loss of foam resiliency for three (3) years.
Optional CloudCoil Sleep Sofa Mattresses are under warranty against defects in materials and workmanship for three(3) years, including the air mattress bladder and internal electric pump.