We walked into a very friendly and welcoming staff as soon as we entered the store. She even offered cold water bottles which was so appropriate on a hot day like this, over 100F degrees.
I've been to other Restoration Hardware stores, but I've never been to one as elaborate as this one, three stories worth furnitures laid out for bedrooms, family rooms, and patio areas. A bit over priced but furnitures are with quality.
There was an employee who was dusting the furniture, and another spraying nutrient water into the moss. It was very nicely presented store. Clean store throughout, clean bathroom.