“Tucked behind most of the large furniture stores, we were definitely very leery about entering the warehouse, particularly since there's no windows and it's a dimly lit warehouse.”
We went to buy a recliner rocking chair. They have great prices and a huge selection. It's all good furniture, so don't expect Ikea type quality.
The chair we bought was 300, online it's 650 everywhere, and it's perfect, no one has used it, it's not a return.
Be aware you can not return anything you buy there, but you still have the warranty from the manufacturer.
So disappointed in the service! We ordered a sofa and ottoman back in August (it's the beginning of December now). We got the sofa damaged a few weeks later. Since then they have had the large damaged section of our sofa and the ottoman at their location. They never contact us or tell us what is going on. We have to call them regularly to ask if the repair has been completed. The staff is rude and no one ever knows what's going on.
We haven't bought anything YET, so I can't speak to the purchasing process, but we visited 4/5 furniture stores on Saturday and Sansaco was the only one that had more than a few pieces that we would actually put in our new home. The prices were pretty great; you can find couch/loveseat sets for less than $1k, and they look good. The quality varied, but most of the pieces looked fine. They had an assortment of older styles and more modern styles.
When we did have a question about whether a few pieces came in other colors/fabrics, a gentleman helped us quickly and gave us alternative pieces that were similar when the pieces we liked didn't come in other colors/fabrics. We'll be back in a few weeks when we're ready to buy!
We went in on a Tuesday looking for a sofa. There were no high-pressure salespeople, but friendly help when we asked questions.
After drilling the salesperson, Steve, we ended up ordering a Stanton sofa (made in Oregon!) in a custom color, a deep red. For under $900 out the door and a lifetime warranty, we were happy with our choice. With our order underway, we had to choose coordinating throw pillows. Looking through all the swatches, we finally found the perfect fabric. Then we find out that fabric was discontinued.